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The Lakes Family Practice, Brownlow Health & S.S.Centre., 1 Legahory Centre Craigavon, BT65 5BETel: 028 38 311410
This is the dedicated prescription request number. You can leave your request for repeat prescriptions on an answering machine at any time. Please allow us 48 working hours to process your request before calling to collect the prescription at your nominated pharmacy. During this Coronavirus outbreak we will ask you to agree a pharmacy we can send your prescription to. This allows us to reduce direct patient contact for infection control. As The pharmacies are also busy we are allowing repeat prescriptions to be ordered earlier than the normal 28 days.
REDUCE SOCIAL CONTACT - STOP THE SPREAD .
If you need to speak to a receptionist about a prescription, please try to ring after 10:30 am to leave the lines free for patients needing to make urgent requests. Urgent prescriptions (acutes) may be available by close of same day.
We are currently reviewing our on line link for repeat orders through this site. Please use the above telephone line or speak to our reception staff.
Some pharmacies are offering a collection service on patient's behalf so you need only call at the pharmacy to collect your medication, once you have signed for them to collect on your behalf. Please discuss with your pharmacy to see if they offer this service.
Acute Prescriptions - 028 3831 1410 / 028 38311411
You may request an acute (emergency) prescriptions for new conditions and where it is possible to prescribe short term treatment without seeing you your GP will issue you a prescription. You will either have to collect this from the surgery or may in some cases arrange to collect it from a local pharmacy by arrangement with the practice. On requesting you will be asked to confirm your name address etc. and give details of your condition requiring treatment and if you have any allergies. A time to collect will be agreed with you, normally same day.
Please allow 48 hours, excluding weekends and Bank Holidays, for your request to be processed. Any problems please telephone the surgery.